Cloud Support Engineer - Containers P

AWS Support Engineering is seeking a Cloud Support Engineer specializing in Containers to join their global customer-facing organization. This role focuses on supporting containerization services including EKS, ECS, ECR, Fargate, App Mesh, and Batch. You'll be working in a dynamic environment where you'll help customers automate, manage, scale, and deploy containerized applications.

As a Cloud Support Engineer, you'll be at the forefront of transformational technology, working with a global list of companies building mission-critical applications on AWS services. Your responsibilities will include solving complex technical issues through various channels, providing tailored solutions, and diving deep into root cause analysis. You'll also have opportunities to drive process improvements, create technical content, and mentor team members.

The role requires strong technical expertise in containerization, cloud technologies, and troubleshooting. You'll work on a rotational schedule (5 days/week, occasionally including weekends) in a follow-the-sun model, supporting AWS's global customer base. This position offers excellent growth opportunities, including continuous learning of groundbreaking technologies and professional development.

AWS values diverse experiences and maintains an inclusive culture through employee-led affinity groups and ongoing learning experiences. The company is committed to work-life harmony and provides resources for career advancement through knowledge-sharing and mentorship. Join AWS to be part of a team that's helping customers succeed in their cloud journey while growing your expertise in cutting-edge technologies.