Cloud Support Engineer - Database

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing with over 200 services across 30+ global regions.
Database
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Cloud Support Engineer - Database

AWS is seeking a Cloud Support Engineer specializing in Database technologies to join their growing team in Taipei. This role offers a unique opportunity to work with AWS's comprehensive suite of database services while supporting customers ranging from startups to enterprise-level organizations.

The position involves working with various AWS RDS services including PostgreSQL, Oracle, SQLServer, MySQL, and Aurora, as well as Amazon DocumentDB with MongoDB compatibility. You'll be responsible for providing technical consultation, troubleshooting complex database issues, and helping customers migrate their databases to AWS services.

What makes this role particularly attractive is AWS's commitment to work-life harmony, with flexible scheduling options and no on-call requirements. The team follows a "follow-the-sun" model, allowing for balanced work hours. You'll have access to comprehensive training programs and the opportunity to collaborate with global subject matter experts.

The ideal candidate should have strong database administration experience, knowledge of HA & DR topologies, and solid understanding of security best practices. While the role requires proficiency in Chinese and intermediate English skills, you'll be supported by extensive training programs and mentorship from experienced team members.

At AWS, you'll be part of the world's most comprehensive cloud platform, working with cutting-edge technologies and contributing to solutions that impact customers globally. The company strongly values diverse perspectives and provides multiple paths for career growth, whether deepening technical expertise or moving into leadership roles.

Last updated 4 days ago

Responsibilities For Cloud Support Engineer - Database

  • Provide technical consultation to clients ranging from startups to enterprise customers
  • Work with AWS RDS services (PostgreSQL, Oracle, SQLServer, MySQL, Aurora)
  • Assist with database migrations to AWS services
  • Collaborate with Technical Account Managers, Solution Architects, and Business Development Managers
  • Troubleshoot and resolve database-related issues
  • Create training materials and technical documentation
  • Participate in AWS events and recruitment processes

Requirements For Cloud Support Engineer - Database

MySQL
PostgreSQL
MongoDB
Redis
Python
Java
Go
Ruby
Rust
PHP
  • Experience in database administration and SQL
  • Knowledge of HA & DR topologies for databases
  • Understanding of security best practices
  • Linux administration and Unix shell script expertise
  • Basic networking concepts (OSI model, IP, TCP, UDP, DNS, HTTP)
  • Proficiency in Chinese and intermediate English skills

Benefits For Cloud Support Engineer - Database

Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
Education Budget
  • Comprehensive training and development programs
  • Flexible work schedule (Monday-Friday, Tuesday-Saturday, or Sunday-Thursday)
  • No on-call requirements
  • Career growth opportunities
  • Mentorship from experienced Amazonians
  • Inclusive and diverse work environment

Interested in this job?

Jobs Related To Amazon Cloud Support Engineer - Database

Cloud Support Engineer - Database

AWS Cloud Support Engineer position specializing in database technologies, providing technical consultation and support for AWS RDS services to diverse clients in Taiwan.

Cloud Support Engineer (Database), Support Engineering

AWS Cloud Support Engineer role specializing in database technologies, offering hybrid work model in Sydney and Melbourne with comprehensive benefits and growth opportunities.

MySQL Database Engineer II, RDS/Aurora MySQL Database Engineering Team

MySQL Database Engineer II position at AWS, focusing on RDS/Aurora development and customer-focused database engineering solutions.

Cloud Support Engineer - Database

AWS Cloud Support Engineer position specializing in database technologies, providing technical consultation and support for AWS RDS services to diverse clients in Taiwan.

Cloud Support Engineer (Database), Support Engineering

AWS Cloud Support Engineer role specializing in database technologies, offering hybrid work model in Sydney and Melbourne with comprehensive benefits and growth opportunities.