Cloud Support Engineer (Database)

Amazon Web Services (AWS) is seeking a Cloud Support Engineer specializing in database technologies to join their Support team. This role puts you at the forefront of cloud computing, working with a global customer base utilizing AWS's extensive service portfolio. As a Cloud Support Engineer, you'll serve as a 'Cloud Ambassador,' helping customers optimize their AWS infrastructure and database implementations.

The position combines deep technical expertise with customer service excellence. You'll troubleshoot complex database issues, provide architectural guidance, and ensure customers get the most value from their AWS investment. Working with both SQL and NoSQL technologies, you'll handle performance tuning, monitoring, and system administration tasks.

This is an excellent opportunity for someone passionate about cloud computing and database technologies. You'll work alongside leading engineers worldwide, contribute to AWS's service improvements, and help shape the future of cloud computing. The role offers significant growth potential through mentorship, ongoing learning, and exposure to cutting-edge technologies.

The position requires working night shifts (India time) as part of AWS's 24/7 global support operation. You'll join a diverse, inclusive team culture that values work-life harmony and professional development. AWS offers comprehensive career advancement resources, knowledge-sharing opportunities, and employee-led affinity groups that foster an inclusive environment.

Ideal candidates will have strong database expertise, excellent problem-solving abilities, and a customer-first mindset. If you're excited about working with the latest cloud technologies and helping customers succeed in their cloud journey, this role offers an excellent opportunity to make a significant impact at the world's leading cloud platform provider.