Cloud Support Engineer- Databases, Support Engineering

Amazon Web Services (AWS), the global leader in cloud computing, is seeking a Cloud Support Engineer specializing in databases to join their dynamic team. This role represents a unique opportunity to work at the forefront of cloud technology, supporting a diverse portfolio of global clients.

As a Cloud Support Engineer, you'll serve as a crucial link between AWS and its customers, providing expert technical guidance on database technologies including MySQL, PostgreSQL, Amazon Aurora, and NoSQL solutions. You'll be responsible for troubleshooting complex technical issues, optimizing database performance, and ensuring customer success with AWS services.

The ideal candidate brings 2-4 years of relevant experience, with strong knowledge in database administration, installation, and troubleshooting. You'll work with cutting-edge cloud technologies, collaborate with leading engineers worldwide, and contribute to AWS's mission of being Earth's most customer-centric company.

AWS offers an inclusive work environment with excellent career growth opportunities. You'll benefit from comprehensive training programs, mentorship opportunities, and a culture that values work-life harmony. The role operates on a follow-the-sun model, eliminating the need for after-hours on-call duties.

This position is perfect for someone who is passionate about databases, cloud computing, and customer service. You'll join a team of smart, dedicated professionals who believe that world-class support is critical to customer success. The role offers the chance to work with the latest cloud technologies while developing your skills through hands-on experience with AWS's extensive service portfolio.