Cloud Support Engineer-Deployment

Amazon Web Services (AWS) is seeking a Cloud Support Engineer to join their dynamic team. This role represents an exciting opportunity to work with the world's leading cloud platform provider, where you'll be at the forefront of cloud technology innovation.

As a Cloud Support Engineer, you'll be immersed in various cloud technologies, acting as a Cloud Ambassador across AWS products. Your primary focus will be on Infrastructure Automation/Governance, Configuration Management, and Containerization. You'll work with cutting-edge services including AWS CloudFormation, Cloud Development Kit (CDK), and container technologies like Docker, Elastic Container Service, and Elastic Kubernetes Service.

The role offers a unique blend of technical challenge and customer interaction. You'll be responsible for solving complex customer cases through multiple channels, applying advanced troubleshooting techniques, and diving deep into root cause analysis. This position requires strong technical expertise combined with excellent communication skills, as you'll be working directly with customers and internal teams to improve AWS services.

AWS values diverse experiences and maintains an inclusive team culture. The company offers extensive opportunities for professional growth through knowledge-sharing, mentorship, and career-advancing resources. You'll be part of employee-led affinity groups and participate in events that celebrate diversity and inclusion.

The position offers competitive compensation ranging from $86,000 to $185,000 annually, based on geographic location and experience. AWS provides a comprehensive benefits package and emphasizes work-life harmony with flexible work arrangements.

This role requires 3+ years of professional experience and a strong background in system administration, networking, and DevOps practices. You'll need to be comfortable with various operating systems, networking concepts, and continuous integration technologies. The ideal candidate will have experience with scripting languages and cloud computing concepts.

Join AWS Support Engineering, a customer-facing global organization operating on a follow-the-sun model, where you'll work with leading companies building mission-critical applications. This role offers the perfect opportunity for someone passionate about cloud technology and customer success, looking to make a significant impact in the cloud computing industry.