Cloud Support Engineer-Deployment/DevOps

Amazon Web Services (AWS) is seeking a Cloud Support Engineer to join their global support engineering team. This role represents an exciting opportunity to work with cutting-edge cloud technologies while helping customers succeed in their cloud journey.

As a Cloud Support Engineer, you'll be at the forefront of cloud computing, working with AWS's comprehensive suite of services. The role focuses on infrastructure automation, configuration management, and containerization technologies, including AWS CloudFormation, Cloud Development Kit (CDK), Docker, and Kubernetes. You'll be responsible for solving complex technical challenges and providing expert guidance to customers through various channels.

The position offers significant growth potential, with opportunities to learn groundbreaking technologies and develop both technical and professional skills. You'll work in a diverse, inclusive environment that values continuous learning and innovation. AWS emphasizes work-life harmony and provides comprehensive benefits including medical coverage, equity compensation, and sign-on payments.

Key responsibilities include troubleshooting customer issues, driving process improvements, providing service feedback, and mentoring team members. The role requires technical expertise in system administration, networking, and DevOps practices. You'll work with a global team on a rotational schedule, including occasional weekends.

AWS values diverse experiences and backgrounds, encouraging applications from candidates with non-traditional career paths. The company offers extensive resources for professional development, including knowledge-sharing platforms and mentorship opportunities. As part of AWS, you'll contribute to the world's leading cloud platform while working with innovative technologies and serving a global customer base.

The compensation is competitive, ranging from $71,100 to $158,900 based on geographic location, plus additional benefits and equity. This role offers an excellent opportunity to grow your career in cloud computing while working with cutting-edge technologies and making a significant impact on AWS's global customer base.