Amazon Web Services (AWS) is seeking a Cloud Support Engineer to join their dynamic team focused on infrastructure automation, configuration management, and containerization technologies. This role represents an exciting opportunity to work with cutting-edge cloud technologies while helping customers succeed in their cloud journey.
As a Cloud Support Engineer, you'll be at the forefront of cloud computing, working with AWS's comprehensive suite of services including CloudFormation, Cloud Development Kit (CDK), Docker, and Kubernetes. You'll be responsible for solving complex technical challenges, providing expert guidance to customers, and contributing to the improvement of AWS services.
The role offers significant growth potential within AWS's customer-facing global organization. You'll work in a follow-the-sun model, supporting a diverse portfolio of global companies and developers. The position provides extensive learning opportunities with continuous exposure to groundbreaking technologies and the chance to develop both technical and professional competencies.
AWS values diverse experiences and fosters an inclusive culture through employee-led affinity groups and ongoing learning experiences. The company emphasizes work-life harmony and provides comprehensive benefits including medical, financial, and career development resources.
The compensation is competitive, ranging from $71,100 to $158,900 based on geographic location, plus additional benefits including equity and sign-on payments. You'll be part of a team that values continuous learning, mentorship, and professional growth, with opportunities to participate in hiring processes and mentor new team members.
Key technical areas include infrastructure automation, configuration management, containerization, and DevOps practices. You'll work with tools like Docker, Kubernetes, Chef, Puppet, and various AWS services. The role requires strong troubleshooting skills and the ability to work across multiple technical domains.
This position is ideal for someone with a passion for technology, strong problem-solving abilities, and excellent communication skills. You'll have the opportunity to make a significant impact while working with some of the most innovative companies and developers globally.