AWS Cloud Support Engineer position offers an exciting opportunity to work with the world's leading cloud platform. As a DevOps/Kubernetes focused engineer, you'll support customers in deploying and managing containerized workloads across AWS services. You'll collaborate with a diverse range of customers, from startups to large enterprises, providing technical guidance and solutions.
The role involves deep technical problem-solving, working with container orchestration tools, and maintaining high standards of customer service. You'll be part of a global team following a follow-the-sun model, ensuring work-life balance with no on-call requirements. The position offers extensive training in cloud technologies, leadership skills, and business acumen.
Working at AWS means joining a culture of innovation where diversity is valued and continuous learning is encouraged. You'll have opportunities to grow your expertise in cloud computing, contribute to global projects, and work with cutting-edge technologies. The role provides flexibility in work arrangements and location, with options for in-office, remote, or hybrid work based on your needs.
The ideal candidate will combine technical expertise in containerization and cloud computing with strong communication skills in both Mandarin and English. You'll be supported by experienced mentors and have access to comprehensive training programs to develop your skills in AWS services, DevOps practices, and customer support excellence.
This position offers a unique opportunity to be part of AWS's mission to be Earth's most customer-centric company, while working with a global team of technical experts and having a direct impact on customer success in their cloud journey.