Amazon Web Services (AWS) is seeking a Cloud Support Engineer to join their Enterprise Applications support team. As a market leader in cloud computing, AWS offers an exciting opportunity to work with cutting-edge technology while supporting global customers. In this role, you'll serve as a 'Cloud Ambassador,' helping customers maximize their AWS investment through technical problem-solving and architectural guidance.
The position combines hands-on technical work with customer interaction, requiring expertise in enterprise systems administration, particularly Windows Server environments. You'll troubleshoot complex issues, write technical documentation, and work closely with AWS architects to resolve customer challenges. The role offers significant growth potential through mentorship, training programs, and possible international travel opportunities.
AWS values diversity and work-life harmony, operating on a follow-the-sun model without mandatory overtime. You'll join a collaborative team culture that embraces continuous learning and professional development. The ideal candidate brings strong technical skills in systems administration, networking, and enterprise applications, along with excellent problem-solving abilities and customer service orientation.
This role is perfect for technically skilled professionals who enjoy solving complex problems while helping customers succeed with cloud technologies. You'll benefit from AWS's comprehensive training programs, career advancement opportunities, and a supportive work environment that promotes both professional growth and work-life balance. Join AWS to be part of a team that's shaping the future of cloud computing while building a rewarding career in technology.