Cloud Support Engineer I - Analytics

Amazon Web Services (AWS) is seeking a Cloud Support Engineer I specializing in Analytics to join their global support team. This role focuses on supporting AWS's analytics services including Kinesis, OpenSearch, Redshift, QuickSight, Neptune, and Managed Streaming for Kafka. As a Cloud Support Engineer, you'll be at the forefront of cloud technology, helping customers succeed by leveraging AWS's comprehensive suite of analytics tools.

You'll work in a dynamic environment where you'll troubleshoot complex technical issues, provide solutions through various communication channels, and continuously learn about groundbreaking technologies. The role requires strong technical expertise in database concepts, system administration, and cloud computing, combined with excellent communication skills.

The position offers significant growth opportunities through mentorship, continuous learning, and the chance to work with cutting-edge technologies. You'll be part of AWS Support Engineering, a customer-facing global organization operating on a follow-the-sun model, supporting companies from startups to Global 500 enterprises.

AWS values diverse experiences and maintains an inclusive team culture, fostering an environment where differences are celebrated through employee-led affinity groups and ongoing learning experiences. The company emphasizes work-life harmony with flexible work arrangements, ensuring success at work doesn't come at the expense of personal life.

This role is perfect for someone who is passionate about cloud technology, enjoys solving complex technical challenges, and wants to be part of a team that's shaping the future of cloud computing while maintaining a healthy work-life balance.