Cloud Support Engineer I - Analytics (Mandarin Fluency)

Amazon Web Services (AWS) is seeking a Cloud Support Engineer I with Mandarin fluency to join their market-leading cloud computing team. This role combines technical expertise with customer service excellence, placing you at the forefront of cloud technology innovation. As a Cloud Ambassador, you'll work with a global customer base, helping them maximize their AWS investment through expert troubleshooting, architectural guidance, and technical support.

The position offers unique opportunities to work with cutting-edge cloud technologies while developing solutions for complex technical challenges. You'll be part of a diverse and inclusive team that values work-life balance and professional growth. The role involves collaborating with leading engineers worldwide, creating technical content, and driving critical customer communications.

AWS provides a supportive environment with extensive mentorship opportunities and a culture that celebrates knowledge sharing. The team is committed to personal development, offering flexibility in working hours and assignments that enhance your professional growth. You'll contribute to improving support processes while working alongside passionate cloud computing experts.

This role is ideal for someone with a technical background who wants to impact cloud computing's future while working for a technology leader. The position offers exposure to various AWS services, opportunities to solve complex technical problems, and the chance to shape the future of cloud support services.