Cloud Support Engineer I - Linux, AWS

Amazon Web Services (AWS) is seeking a Cloud Support Engineer to join their global support team. This role offers an exciting opportunity to work with cutting-edge cloud technologies while supporting AWS's diverse customer base. As a Cloud Support Engineer, you'll be responsible for providing technical support for various Linux services focusing on AWS Compute Technologies such as EC2 Core/Linux, Elastic Block Store (EBS), LightSail, ElastiCache, and more.

The position requires a minimum of 2 years of Linux administration experience and strong troubleshooting skills. You'll work in a dynamic environment, solving complex technical issues through multiple communication channels, and contributing to the improvement of AWS services through customer feedback.

AWS offers an inclusive culture with strong emphasis on work-life balance, continuous learning, and professional growth. The team operates on a follow-the-sun model, requiring flexibility to work on a rotational schedule (5 days a week, occasionally including weekends).

This role is perfect for someone who is passionate about cloud technology, enjoys problem-solving, and wants to be part of a team that's shaping the future of cloud computing. You'll have the opportunity to develop expertise in various AWS services while working with a global list of companies building mission-critical applications.

The position offers comprehensive benefits, mentorship opportunities, and a culture that celebrates knowledge sharing and diversity. AWS's commitment to inclusion is reflected in their 16 Leadership Principles and various employee-led affinity groups. If you're looking to accelerate your career in cloud technology while making a significant impact on AWS's customer success, this role provides an excellent opportunity for growth and development.