Cloud Support Engineer I — Networking (fluent in Mandarin)

Amazon Web Services (AWS) is seeking a Cloud Support Engineer I with Mandarin fluency to join our global support team. As a Cloud Support Engineer, you'll be at the forefront of cloud computing technology, helping companies worldwide leverage AWS services for their mission-critical applications. You'll serve as a 'Cloud Ambassador,' providing technical guidance, troubleshooting support, and strategic solutions to help customers maximize their AWS investment.

The role involves working with cutting-edge cloud technologies, applying advanced troubleshooting techniques, and collaborating with renowned engineers globally. You'll be responsible for addressing complex technical issues, creating educational content for the developer community, and contributing to the improvement of AWS support services.

AWS values work-life harmony and fosters an inclusive culture where diversity is celebrated. The company offers extensive opportunities for professional growth through mentorship programs and continuous learning initiatives. You'll be part of a team that's passionate about cloud computing and committed to delivering world-class support to customers.

This position requires strong technical problem-solving skills, excellent communication abilities in both Mandarin and English, and a genuine interest in cloud technologies. You'll work in a dynamic environment where you'll face new challenges daily while contributing to the success of AWS as a leading technology organization.