Amazon Web Services (AWS) is seeking a Cloud Support Engineer to join our global support organization. As a Cloud Support Engineer, you'll be at the forefront of cloud computing technology, helping companies worldwide leverage AWS services for their mission-critical applications. You'll serve as a 'Cloud Ambassador,' providing technical guidance and support across AWS's comprehensive product portfolio.
The role combines technical expertise with customer service, requiring you to troubleshoot complex systems, develop unique solutions, and ensure customers maximize their AWS investment. You'll work with renowned engineers globally, contribute to the AWS knowledge base through technical content creation, and drive improvements in our support processes.
This position offers an exciting opportunity to work with cutting-edge technology while developing your skills in cloud computing. You'll be part of a team that values innovation, customer obsession, and technical excellence. The role requires Mandarin language proficiency and combines hands-on technical work with customer interaction.
AWS offers a collaborative work environment with emphasis on work-life harmony, career growth, and inclusive culture. You'll have access to mentorship opportunities, employee-led affinity groups, and continuous learning resources. Join us to be part of a team that's shaping the future of cloud computing while building a rewarding career at one of technology's most innovative companies.