Cloud Support Engineer I - Storage and Content Delivery (SCD)

Amazon Web Services (AWS) is seeking a Cloud Support Engineer I to join their Storage and Content Delivery (SCD) team. This role offers an exciting opportunity to work with cutting-edge cloud technologies while supporting AWS's global customer base. You'll be responsible for supporting various AWS services including S3 storage, Snowball, CloudFront, and Media Services.

As a Cloud Support Engineer, you'll serve as a technical advisor to customers, helping them leverage AWS technologies effectively. The role involves troubleshooting complex technical issues, providing solutions through various communication channels, and contributing to the improvement of AWS services based on customer feedback.

The position requires strong technical expertise in storage architectures, content delivery networks, and system administration. You'll work in a dynamic environment that values continuous learning, innovation, and customer obsession. AWS offers excellent career growth opportunities, including mentorship programs and professional development resources.

The team operates on a follow-the-sun model, requiring flexibility to work on rotating schedules. You'll be part of AWS Support Engineering, a customer-facing global organization that's at the forefront of cloud computing transformation. The role offers exposure to diverse technologies and the chance to work with companies ranging from startups to Global 500 enterprises.

AWS values diverse experiences and maintains an inclusive culture through various employee-led initiatives. The company emphasizes work-life harmony and provides flexible working arrangements. This is an excellent opportunity for someone passionate about cloud technology and customer service to join a leading technology company that continues to shape the future of cloud computing.