Cloud Support Engineer (Japanese language proficiency)

Amazon

Explain the concept of a circular linked list. Describe its advantages and disadvantages compared to a singly linked list. Provide an example of a scenario where a circular linked list would be a suitable data structure, and write code snippets in Python or Java to demonstrate how to insert a node into a circular linked list and traverse the list. Explain how to detect if a circular linked list has a loop.

Amazon

Let's dive into a debugging scenario. Imagine you are working on a critical e-commerce platform used by millions of customers. During a peak shopping period (like Black Friday), you receive alerts indicating a significant slowdown in the checkout process. Customers are reporting that it takes an unusually long time to complete their purchases, and some are even experiencing transaction failures. This is directly impacting sales and customer satisfaction. Your team suspects a performance bottleneck somewhere in the system. The architecture involves multiple microservices, including a user authentication service, a product catalog service, an inventory service, a payment processing service, and an order management service. These services communicate with each other via REST APIs and message queues. The database consists of both relational (PostgreSQL) and NoSQL (Redis) databases. You have access to logging, monitoring tools (like Prometheus and Grafana), and distributed tracing (like Jaeger). How would you approach debugging this issue systematically, identify the root cause, and propose a solution? Be specific about the tools and techniques you would use at each stage. For example, walk me through what metrics you'd focus on, how you would narrow down the problematic service, and what steps you'd take to pinpoint the exact code or configuration causing the bottleneck. Provide specific examples of commands or queries you might use to gather data or test hypotheses. Also consider potential causes related to scaling, caching, database performance, and code inefficiencies. How would you ensure minimal disruption to the platform during the debugging process? How do you handle conflicting information or dead ends during debugging?

Amazon

Tell me about yourself. To help me understand your background, please structure your response by including the following: A brief overview of your educational background: Where did you go to school, what did you study, and what were your key areas of focus or specializations? A summary of your professional experience: Walk me through your previous roles, highlighting the companies you worked for, your responsibilities, and the significant projects you contributed to. Be sure to mention any accomplishments or quantifiable results you achieved. Skills and areas of expertise: What are your strongest technical skills and areas of expertise? Provide specific examples of how you've applied these skills in previous projects or roles. For instance, if you're proficient in Python, describe a project where you used Python to solve a complex problem. Your motivations and interests: What are you passionate about in the field of technology, and what motivates you to pursue a career in this area? What specific aspects of software engineering or your chosen field do you find most exciting or rewarding? Your career goals: Where do you see yourself in the next 3-5 years? What are your short-term and long-term career aspirations, and how does this role align with your overall goals? Are you looking to specialize in a particular area, take on leadership responsibilities, or make a significant impact in a specific industry? By providing this structured overview, I hope to gain a better understanding of your background, skills, and aspirations, and how they align with the goals and requirements of this position.