Cloud Support Engineer (Korean speaker)

Amazon Web Services (AWS) is seeking a Cloud Support Engineer with Korean language skills to join their global support team. As a Cloud Support Engineer, you'll be at the forefront of cloud technology, working with AWS's comprehensive suite of services to help customers succeed in their cloud journey.

The role combines technical expertise with customer service excellence, requiring strong problem-solving abilities and communication skills in Korean. You'll be part of a follow-the-sun support model, working with leading companies worldwide to resolve complex technical challenges across the AWS platform.

Your responsibilities will span from advanced troubleshooting and solution development to creating technical content and mentoring team members. You'll collaborate with AWS engineering teams, drive critical customer communications, and contribute to process improvements that enhance the customer support experience.

The ideal candidate brings 3+ years of technical experience, with knowledge in areas such as OS administration, networking, and various development technologies. You'll work in a diverse, inclusive environment that values work-life harmony and offers substantial opportunities for career growth and professional development.

AWS offers comprehensive benefits, including medical, dental, and vision insurance, along with extensive training programs and mentorship opportunities. You'll be part of a culture that embraces continuous learning and innovation, working alongside passionate professionals who are helping to shape the future of cloud computing.

This role is based in Dublin, Ireland, and offers the chance to work with cutting-edge technology while making a significant impact on AWS's global customer base. Join AWS to be part of a team that's driving the evolution of cloud computing and helping customers transform their businesses.