Cloud Support Engineer (Linux)

Amazon Web Services (AWS) is seeking a Cloud Support Engineer to join their dynamic team. As a market leader in cloud computing, AWS offers an exciting opportunity to work with cutting-edge technologies while supporting a global customer base. This role combines technical expertise with customer service excellence, requiring proficiency in Linux systems administration and networking concepts.

The ideal candidate will serve as a 'Cloud Ambassador,' helping customers maximize their AWS investment through various support channels. You'll troubleshoot complex technical issues, develop solutions, and contribute to the team's knowledge base through documentation and training materials. With a required 2+ years of technical experience, you'll handle everything from basic support queries to complex multi-service problems.

Working at AWS means joining a diverse, innovative environment that values continuous learning and professional growth. The company offers comprehensive benefits, including mentorship opportunities, work-life harmony, and an inclusive culture that celebrates differences through employee-led affinity groups and ongoing learning experiences.

This role is based in Dublin, Ireland, requiring a flexible schedule working 5 days a week with occasional weekend coverage. You'll be part of a team that's passionate about cloud computing and committed to delivering world-class support. The position offers opportunities for career advancement through knowledge-sharing, mentorship, and various professional development resources.

If you're passionate about cloud technology, enjoy solving complex technical challenges, and want to be part of a team that's shaping the future of cloud computing, this role at AWS could be your next career move. The company's commitment to innovation, customer success, and employee development makes it an ideal place for technology professionals looking to grow their careers while making a significant impact.