AWS Cloud Support Engineer role offers an exciting opportunity to work with the world's leading cloud platform. As a Cloud Support Engineer, you'll collaborate with diverse customers from startups to enterprises, providing technical solutions and expertise in AWS services. The role involves deep technical troubleshooting, customer interaction, and continuous learning in cloud technologies. You'll work in a follow-the-sun model with flexible schedules and no on-call requirements, ensuring work-life balance. The position offers comprehensive training, mentorship, and career growth opportunities within AWS's global network. You'll be part of a diverse, inclusive team that values different perspectives and continuous learning. The role requires strong Linux expertise, networking knowledge, and excellent communication skills in both Mandarin and English. You'll work with core AWS services like EC2, EBS, and ElastiCache, while having opportunities to develop training materials, create technical content, and contribute to strategic initiatives. AWS provides extensive support for career development, including formal training, certification opportunities, and collaboration with global technical experts.