AWS Cloud Support Engineer - Networking position offers an exciting opportunity to work with Amazon Web Services, the world's leading cloud platform. In this role, you'll provide technical expertise to a diverse client base, from startups to enterprise customers, helping them leverage AWS's comprehensive suite of cloud services.
The position focuses on networking technologies including DNS, load balancing, IPsec, SSL, TCP/IP, and various AWS services like ELB, Route 53, WAF, and Direct Connect. You'll work in a collaborative environment, partnering with Technical Account Managers, Solution Architects, and global Subject Matter Experts to deliver exceptional customer solutions.
AWS provides comprehensive training and development opportunities, ensuring you stay current with the latest cloud technologies. The role offers a flexible work schedule with no on-call requirements, following a follow-the-sun model. You'll be part of a global team that values diversity, continuous learning, and work-life harmony.
Key responsibilities include technical consultation, problem-solving, training development, and collaboration with global teams. The ideal candidate should have network/system administration experience, strong understanding of networking protocols, and excellent communication skills in both Chinese and English.
AWS offers a supportive environment for career growth, with opportunities for global mobility, mentorship, and skill development. The company's commitment to being Earth's Best Employer means you'll find endless knowledge-sharing opportunities and resources to develop into a well-rounded professional.