Cloud Support Engineer (Networking Monitor and Scale)

Amazon Web Services (AWS) is seeking a Cloud Support Engineer to join their global support team. This role is crucial in helping customers succeed with AWS services, particularly focusing on networking solutions. As a Cloud Support Engineer, you'll be at the forefront of cloud technology, working with leading companies worldwide. You'll troubleshoot complex technical issues, provide solutions across AWS services, and act as a 'Cloud Ambassador.'

The position involves working with cutting-edge cloud computing technologies, helping customers understand application architectures, and ensuring AWS maintains its position as a leading technology organization. You'll be part of a team that values innovation, continuous learning, and customer success.

Working in a follow-the-sun model (either Sun-Thu or Tue-Sat), you'll handle customer cases through various channels, develop technical content, and collaborate with development teams. The role specifically focuses on networking services such as Elastic Load Balancing, Auto Scaling, CloudWatch, Route 53, and VPC.

AWS offers extensive career development opportunities, comprehensive training programs, and a culture that promotes diversity and inclusion. The company values work-life harmony and provides flexible working arrangements. You'll be part of an organization that's continuously innovating and serving millions of customers, from startups to enterprises and government agencies.

This is an excellent opportunity for someone with strong networking expertise who wants to work with cloud technologies and make a significant impact on AWS's global customer base.