Cloud Support Engineer- Security

Amazon Web Services (AWS) is seeking a Cloud Support Security Engineer to join their world-class support team. This role sits at the intersection of cloud computing and security, focusing on AWS's security-focused services including IAM, GuardDuty, Shield, and KMS. As a Cloud Support Security Engineer, you'll be instrumental in helping customers implement robust security solutions while acting as a 'Cloud Ambassador' across AWS products.

The position offers unique opportunities to work with cutting-edge cloud technologies while solving complex security challenges for a global customer base. You'll be part of AWS Support, which operates on a follow-the-sun model with Premium Support sites located globally, ensuring a balanced work-life harmony with no mandatory overtime or after-hours on-call requirements.

The role combines technical expertise with customer service excellence, requiring strong communication skills and deep security knowledge. You'll troubleshoot sophisticated security implementations, provide architectural guidance, and ensure customers follow best practices for cloud security. The position offers extensive career development opportunities, including the chance to mentor others, develop training materials, and contribute to the AWS knowledge base through technical content creation.

AWS values diversity and provides an inclusive environment where different perspectives are welcomed. The company offers comprehensive benefits, professional development resources, and a culture that promotes continuous learning. This role is perfect for security professionals who are passionate about cloud computing and want to be at the forefront of helping organizations secure their cloud infrastructure.