Cloud Support Engineer - Security and Crypto

AWS is seeking a Cloud Support Engineer specializing in Security and Crypto to join their global support organization. This role represents an exciting opportunity to work with AWS's comprehensive suite of security services including IAM, Cognito, Certificate Manager, KMS, CloudTrail, and CloudHSM.

As a Cloud Support Engineer, you'll be at the forefront of cloud security, working directly with customers to implement and troubleshoot security solutions. You'll serve as a Cloud Ambassador across AWS products, helping customers leverage our security services to protect their cloud infrastructure and applications. The role combines technical expertise in security with customer service excellence.

The position offers significant growth potential within AWS's dynamic environment. You'll continuously learn new technologies while working with a diverse global customer base. The role involves solving complex technical challenges, mentoring team members, and contributing to process improvements that enhance the customer experience.

Key aspects of the role include:

• Providing technical solutions leveraging AWS Security services
• Advocating cloud security best practices
• Troubleshooting complex security and identity management issues
• Contributing to knowledge base articles and training materials
• Participating in a rotational schedule covering various time zones

The ideal candidate brings a foundation in cyber security concepts, including identity and access management, authentication protocols, and cryptography. You'll work in a collaborative environment that values diversity, continuous learning, and innovative thinking.

Benefits include comprehensive medical coverage, financial benefits, and career development opportunities. AWS's inclusive culture, supported by employee-led affinity groups and regular learning events, makes it an ideal place for professional growth.

This role offers competitive compensation ranging from $71,100 to $158,900 based on location and experience, plus additional benefits and potential equity. Join AWS to be part of a team that's shaping the future of cloud security while working with cutting-edge technologies and global customers.