Cloud Support Engineer - Security and Crypto

AWS is seeking a Cloud Support Engineer specializing in Security and Crypto to join their global support organization. This role combines technical expertise in cloud security with customer service excellence. You'll work with AWS's comprehensive security services including IAM, Cognito, Certificate Manager, and KMS, while ensuring customers implement robust security practices.

As a Cloud Support Engineer, you'll be at the forefront of cloud technology, supporting a global customer base in implementing secure cloud solutions. You'll troubleshoot complex security challenges, provide technical guidance, and help customers optimize their AWS security configurations. The role offers significant growth opportunities through continuous learning, mentorship, and exposure to cutting-edge cloud technologies.

The position involves working with AWS's security-focused services, requiring strong knowledge of security principles, cryptography, and networking. You'll collaborate with diverse teams, contribute to process improvements, and have the opportunity to mentor others. AWS values diverse experiences and fosters an inclusive culture through employee-led affinity groups and ongoing learning experiences.

The compensation package is comprehensive, including a competitive base salary range of $71,100 to $158,900 depending on location, plus equity, sign-on payments, and full benefits. This role requires flexibility to work rotational schedules, including weekends occasionally, supporting AWS's follow-the-sun support model.

Join AWS to be part of a team that prioritizes security as "job zero" and helps customers build secure, scalable cloud solutions. You'll work in a dynamic environment that values innovation, diversity, and professional growth, while contributing to the success of the world's leading cloud platform.