Cloud Support Engineer - Security, Support Engineering

Amazon Web Services (AWS) is seeking a Cloud Support Engineer to join their Security Support Engineering team. As a vital member of the AWS Support organization, you'll be working at the forefront of cloud technology, helping global companies and developers maximize their AWS infrastructure. This role combines technical expertise in cloud computing and security with strong customer service skills.

The position offers significant growth opportunities, with chances to mentor new hires, develop training programs, and work directly with development teams. You'll be responsible for resolving complex technical issues across AWS's broad service portfolio, with a special focus on security technologies including NGFW, WAF, SIEM, and endpoint security.

This is an excellent opportunity for someone with a security background who wants to build a career in cloud computing. AWS provides comprehensive training programs to help you succeed in your role. The position offers both technical challenge and career advancement opportunities, with possibilities to participate in AWS events and focused summits across different sites.

As a Cloud Ambassador, you'll not only solve technical problems but also help customers understand application architectures and integration approaches. The role requires strong problem-solving abilities, excellent communication skills, and a passion for cloud computing and security. AWS values diversity and inclusion, providing accommodations and support throughout the hiring process and beyond.

If you're passionate about cloud computing, enjoy solving complex technical challenges, and want to be part of a team that's shaping the future of cloud technology, this role offers an excellent opportunity to grow your career with the industry leader in cloud services.