Cloud Support Engineer (Windows), Support Engineering

Amazon Web Services (AWS) is seeking a Cloud Support Engineer to join their world-class support team. As a Cloud Support Engineer, you'll be at the forefront of cloud computing technology, working with a global customer base to solve complex technical challenges. The role combines hands-on technical problem-solving with customer interaction, making it perfect for those passionate about both technology and customer service.

You'll be responsible for supporting AWS's comprehensive suite of cloud services, working directly with customers to troubleshoot issues, optimize their cloud infrastructure, and ensure their success on the AWS platform. The position requires strong technical skills in Windows Server administration, networking, and cloud technologies, combined with excellent communication abilities to effectively interact with customers and team members.

AWS offers a collaborative and inclusive work environment where diversity is valued and career growth is prioritized. You'll have access to mentorship opportunities, ongoing learning resources, and be part of a team that's driving innovation in cloud computing. The company emphasizes work-life harmony and provides a supportive environment for professional development.

This role is ideal for someone early in their cloud computing career who wants to grow their technical expertise while working with cutting-edge technologies. You'll gain extensive experience across AWS services while contributing to the success of one of the world's leading cloud platforms. The position offers the opportunity to work with a diverse range of customers, from startups to global enterprises, solving unique challenges and building valuable skills in cloud computing.