Containers Cloud Support Engineer

AWS is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing with continuous innovation.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Containers Cloud Support Engineer

Amazon Web Services (AWS) is seeking a Containers Cloud Support Engineer to join their world-class support team. As a market leader in cloud computing, AWS offers an exciting opportunity to work at the forefront of transformational technology. In this role, you'll serve as a 'Cloud Ambassador' across AWS products, helping customers maximize their cloud investments.

The position focuses on container services, including Elastic Container Service and Elastic Kubernetes Service. You'll be part of a dynamic team that values innovation, customer success, and technical excellence. Your responsibilities will range from troubleshooting complex technical issues to creating educational content for the developer community.

The ideal candidate brings 2-4 years of relevant experience, with strong expertise in containerization technologies, particularly Kubernetes. You'll need solid understanding of system administration, networking, and cloud architectures. Experience with programming languages like Python, Node.js, or Go is essential.

AWS offers a collaborative work environment with emphasis on work-life harmony. You'll find opportunities for mentorship, career growth, and participation in employee-led affinity groups. The company's commitment to diversity and inclusion is reflected in various initiatives, including Conversations on Race and Ethnicity (CORE) and AmazeCon conferences.

This role provides an excellent opportunity to work with cutting-edge cloud technologies while solving challenging problems for AWS's global customer base. You'll collaborate with leading engineers worldwide and contribute to the success of one of the most comprehensive cloud platforms available.

Join AWS in Dublin and be part of a team that's shaping the future of cloud computing. Your expertise in containers and cloud technologies will help customers build and maintain mission-critical applications while growing your career in a supportive, innovative environment.

Last updated 5 minutes ago

Responsibilities For Containers Cloud Support Engineer

  • Learn and use groundbreaking technologies
  • Apply advanced troubleshooting techniques to provide unique solutions to customers
  • Partner with AWS teams to reproduce and resolve customer issues
  • Drive customer communication during critical events
  • Write tutorials, how-to videos, and technical articles
  • Work on complex customer problems spanning multiple AWS services

Requirements For Containers Cloud Support Engineer

Kubernetes
Python
Node.js
JavaScript
Go
  • 2-4 years of relevant experience
  • Experience with Kubernetes or containerization technologies
  • Understanding of hypervisor/virtualization
  • System Administration with Linux and/or Windows Server
  • Experience with networking technologies (DNS, TCP/IP, SSL, DHCP)
  • Strong analysis and troubleshooting skills
  • Experience with programming/scripting
  • Experience with Cloud services and deployments

Benefits For Containers Cloud Support Engineer

  • Work-life harmony
  • Mentorship and career growth opportunities
  • Inclusive team culture
  • Employee-led affinity groups
  • Ongoing learning experiences

Interested in this job?

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