Containers Cloud Support Engineer

AWS is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing with continuous innovation.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud
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Description For Containers Cloud Support Engineer

Amazon Web Services (AWS) is seeking a Containers Cloud Support Engineer to join their world-class support team. As a market leader in cloud computing, AWS offers an exciting opportunity to work at the forefront of transformational technology. In this role, you'll serve as a 'Cloud Ambassador' across AWS products, helping customers maximize their cloud investments.

The position focuses on container services like Elastic Container Service and Elastic Kubernetes Service. You'll be part of a dynamic team that values innovation, technical expertise, and customer success. Your responsibilities will range from troubleshooting complex technical issues to creating educational content for the developer community.

The ideal candidate brings 2-4 years of relevant experience, with strong knowledge in containerization, DevOps practices, and cloud technologies. You'll need expertise in various technologies including Kubernetes, Linux/Windows administration, networking, and programming languages like Python, Node.js, or Go.

AWS offers a collaborative environment that emphasizes work-life harmony and professional growth. You'll have access to mentorship opportunities, career development resources, and be part of an inclusive culture that celebrates diversity. The company's commitment to innovation and customer obsession makes it an ideal place for technologists who want to make a significant impact in cloud computing.

Working at AWS means joining a team that's shaping the future of cloud technology while supporting some of the world's most innovative companies. If you're passionate about problem-solving, continuous learning, and helping others succeed with cloud technology, this role offers an excellent opportunity to advance your career while working with cutting-edge technologies.

Last updated 3 months ago

Responsibilities For Containers Cloud Support Engineer

  • Learn and use groundbreaking technologies
  • Apply advanced troubleshooting techniques to provide unique solutions
  • Interact with leading engineers around the world
  • Partner with AWS teams to help reproduce and resolve customer issues
  • Drive customer communication during critical events
  • Drive projects that improve support-related processes
  • Write tutorials, how-to videos, and technical articles
  • Work on critical, highly complex customer problems

Requirements For Containers Cloud Support Engineer

Kubernetes
Python
Node.js
JavaScript
Go
  • 2 to 4 years of relevant experience
  • Experience in software development or technical support
  • Experience troubleshooting and debugging technical systems
  • Knowledge in DevOps/Deployment Orchestration Management
  • Experience with Kubernetes or containerization technologies
  • Experience with System Administration with Linux and/or Microsoft Windows Server
  • Experience in Networking technologies
  • Strong analysis and troubleshooting skills
  • Experience managing full application stacks
  • Good understanding of distributed computing environments

Benefits For Containers Cloud Support Engineer

  • Work-life harmony
  • Flexible working culture
  • Mentorship opportunities
  • Career development resources
  • Inclusive team culture
  • Employee-led affinity groups

Interested in this job?