Data Center Engineering Operations Technician

AWS is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
New Carlisle, IN 46552, USA
$65,000 - $95,000
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Data Center Engineering Operations Technician

AWS Infrastructure Services is at the heart of Amazon's cloud operations, responsible for the design, planning, delivery, and operation of all AWS global infrastructure. This role offers a unique opportunity to join the team that literally keeps the cloud running, supporting AWS data centers worldwide. As a Data Center Engineering Operations Technician, you'll be working in some of the most sophisticated and secure data centers globally, handling critical infrastructure including electrical systems, mechanical equipment, and fire/life safety systems.

The position combines hands-on technical work with strategic infrastructure management, requiring both physical capabilities and technical expertise. You'll be responsible for maintaining 24/7 reliability of data center operations, performing regular building rounds, monitoring crucial systems, and responding to technical issues within strict SLAs. The role involves working with cutting-edge technology while collaborating with a diverse team of professionals from various technical backgrounds.

This is an excellent opportunity for someone with a technical background who wants to be part of the team that powers the world's largest cloud computing platform. The position offers significant growth potential, with access to continuous learning opportunities and exposure to the latest technologies in data center operations. AWS values diversity of experience and provides a supportive environment for professional development, including mentorship programs and employee-led affinity groups.

The role requires physical capability and technical aptitude, with responsibilities ranging from equipment maintenance to project management. You'll be working in a dynamic environment that emphasizes both individual contribution and team collaboration, with the opportunity to make a direct impact on AWS's global infrastructure. The position comes with competitive benefits and the chance to work for a company that's continuously innovating in the cloud computing space.

Last updated a month ago

Responsibilities For Data Center Engineering Operations Technician

  • Monitor and record information from electrical, mechanical, and fire/life safety equipment
  • Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
  • Troubleshoot facility and rack-level events within SLAs
  • Perform rack installs and decommissioning
  • Perform PM, troubleshooting, root cause analysis of electrical and mechanical equipment
  • Technical writing for change management program
  • Monitor and resolve daily work requests
  • Provide on-site support for contractors and vendors

Requirements For Data Center Engineering Operations Technician

Linux
  • Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience
  • 2+ years' experience with Microsoft Office products (Excel, Word and PowerPoint)
  • High school or equivalent diploma
  • Ability to lift and move up to 39 pounds independently
  • Physical capability to work on ladders, stoop, kneel, crouch, and crawl
  • Ability to work in rotating 12-hour shifts

Benefits For Data Center Engineering Operations Technician

Medical Insurance
Dental Insurance
Vision Insurance
  • Work-life harmony
  • Career development opportunities
  • Employee-led affinity groups
  • Inclusive culture
  • Mentorship programs
  • Knowledge-sharing resources

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