Data Center Engineering Operations Technician

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and infrastructure services.
Atlanta, GA, USAPhoenix, AZ, USADallas, TX, USA
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Enterprise SaaS · Cloud

Description For Data Center Engineering Operations Technician

AWS Infrastructure Services is at the heart of Amazon's cloud operations, responsible for the design, planning, delivery, and operation of AWS's global infrastructure. This role is crucial for maintaining the 24/7 reliability of AWS data centers worldwide. As a Data Center Engineering Operations Technician, you'll be hands-on with critical infrastructure, including electrical systems, mechanical equipment, and fire/life safety systems.

The position involves daily monitoring and maintenance of sophisticated data center equipment, from standby diesel generators to 3-phase electrical systems, UPS units, and cooling systems. You'll work alongside a diverse team of engineers and specialists, contributing to the continuous operation of AWS's cloud infrastructure.

This role offers unique challenges in a mission-critical environment, requiring both technical expertise and physical capabilities. You'll be responsible for preventative maintenance, troubleshooting, and ensuring compliance with safety standards. The position provides opportunities for professional growth within AWS's innovative culture, with access to mentorship and continuous learning.

AWS values diversity and work-life harmony, offering a supportive environment where you can develop your career while maintaining balance. The role is perfect for technically-minded individuals who enjoy hands-on work and want to be part of the team keeping the cloud running for millions of AWS customers worldwide.

The position requires physical capability and technical knowledge, with opportunities to work with cutting-edge data center technology. You'll be part of AWS's mission to provide reliable, secure, and cost-effective cloud services while working in an inclusive environment that welcomes bold ideas and empowers ownership.

Last updated an hour ago

Responsibilities For Data Center Engineering Operations Technician

  • Daily building rounds to monitor electrical, mechanical, and fire/life safety equipment
  • Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
  • Troubleshoot facility and rack-level events within SLAs
  • Perform rack installs and decommissioning
  • Perform PM, troubleshooting, root cause analysis of electrical and mechanical equipment
  • Technical writing for change management program
  • Monitor and resolve daily work requests
  • On-site support of contractors and vendors
  • Work rotating 12-hour shifts with possible on-call duties

Requirements For Data Center Engineering Operations Technician

Linux
  • Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience
  • 1+ years of electrical or mechanical experience
  • 1+ years experience with Microsoft Office products (Excel, Word, PowerPoint)
  • High school or equivalent diploma
  • Ability to lift up to 39 pounds independently
  • Physical capability to work on ladders, stoop, kneel, crouch, and crawl

Benefits For Data Center Engineering Operations Technician

Medical Insurance
  • Work-life harmony
  • Career development opportunities
  • Inclusive culture
  • Knowledge-sharing and mentorship
  • Employee-led affinity groups

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