Data Center Engineering Operations Technician

AWS is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuing to innovate.
Hermiston, OR, USA
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Enterprise SaaS · Cloud

Description For Data Center Engineering Operations Technician

AWS Infrastructure Services is at the heart of Amazon's cloud operations, responsible for the design, planning, delivery, and operation of all AWS global infrastructure. This role offers an opportunity to join the team that keeps the world's largest cloud computing portfolio running with 99.999% uptime. As a Data Center Engineering Operations Technician, you'll be working in some of the world's most sophisticated and secure data centers, maintaining critical infrastructure systems. The position involves hands-on work with facility and rack-level operations, requiring both technical expertise and physical capabilities. You'll collaborate with diverse teams of software, hardware, and network engineers, contributing to the maintenance and operation of AWS's global infrastructure. The role offers significant growth potential through knowledge-sharing and mentorship opportunities, all while working in an inclusive environment that values work-life harmony. Shifts can be up to 12-hours and may rotate on a predefined schedule, with some locations having on-call rotations. The position requires physical capabilities including lifting up to 39 pounds independently and participating in group lifts for heavier items. AWS values diverse experiences and backgrounds, encouraging applications from candidates with both traditional and non-traditional career paths.

Last updated 2 hours ago

Responsibilities For Data Center Engineering Operations Technician

  • Involved with projects of moderate complexity
  • Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
  • Perform rack installs, rack decommissioning, operational readings and facility management
  • Provide key performance indicators to senior engineers
  • Manage on-site contractors, sub-contractors and vendors
  • Monitor performance of maintenance and operations on electrical, mechanical, and fire/life safety equipment
  • Ensure safety procedures adherence
  • Assist with basic support concepts including ticketing systems and root cause analysis
  • Maintain data center critical infrastructure equipment ensuring 99.999% up-time

Requirements For Data Center Engineering Operations Technician

  • High school or equivalent diploma
  • Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience
  • 1+ years of electrical or mechanical experience
  • 1+ years' experience with Microsoft Office products (including Excel, Word and PowerPoint)

Benefits For Data Center Engineering Operations Technician

Medical Insurance
Dental Insurance
Vision Insurance
  • Inclusive work culture
  • Work-life harmony
  • Career development opportunities
  • Mentorship programs
  • Employee-led affinity groups

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