Data Center Engineering Operations Technician
Description For Data Center Engineering Operations Technician
AWS Infrastructure Services (AIS) is at the heart of Amazon's cloud operations, responsible for the design, planning, delivery, and operation of all AWS global infrastructure. This role offers an opportunity to join the team that keeps the world's largest cloud computing portfolio running with 99.999% uptime. As a Data Center Engineering Operations Technician, you'll be part of a diverse team working with cutting-edge technology in some of the world's most sophisticated data centers.
The position involves hands-on work with critical infrastructure, including electrical and mechanical systems, rack installations, and facility management. You'll collaborate with teams of front-line responders, working alongside software, hardware, and network engineers, supply chain specialists, and security experts. The role requires both technical expertise and physical capabilities, as you'll be responsible for maintaining and operating critical systems that power AWS's global infrastructure.
This is an excellent opportunity for someone with a technical background who wants to grow in the data center operations field. AWS values diverse experiences and provides comprehensive support for career development through mentorship, knowledge-sharing, and professional growth opportunities. The company maintains a strong focus on work-life harmony and fosters an inclusive culture where bold ideas are welcomed and innovation is continuous.
The role offers the chance to work with the latest technology and best practices in data center operations, contributing to the infrastructure that powers countless businesses worldwide. You'll be part of a team that values safety, security, and operational excellence, while working in an environment that encourages learning and professional development.
Responsibilities For Data Center Engineering Operations Technician
- Assist in troubleshooting facility and rack-level events within internal SLAs
- Perform rack installs, rack decommissioning, operational readings and facility management
- Provide key performance indicators to senior engineers
- Manage on-site contractors and vendors
- Monitor maintenance and operations of electrical, mechanical, and fire/life safety equipment
- Maintain data center critical infrastructure ensuring 99.999% up-time
- Support multiple locations/sites as needed
Requirements For Data Center Engineering Operations Technician
- Technical (Military/Trade School) training or 2+ years of equivalent experience in relevant industry
- 2+ years of electrical or mechanical experience
- 2+ years experience with Microsoft Office products
- Ability to lift up to 39 pounds independently
- Physical capabilities for walking, climbing, stooping, and working above shoulders
- Willingness to work 12-hour shifts on rotating schedule
Benefits For Data Center Engineering Operations Technician
- Inclusive work culture
- Work-life harmony
- Career development opportunities
- Mentorship programs
- Employee-led affinity groups
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