Data Center Engineering Operations Technician, DCC Communities

AWS is Earth's most customer-centric company and the world's most comprehensive and broadly adopted cloud platform.
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Data Center Engineering Operations Technician, DCC Communities

AWS Infrastructure Services is seeking a Data Center Engineering Operations Technician to join their world-class team maintaining and operating critical infrastructure systems. As part of Earth's most customer-centric company, you'll work in some of the world's most sophisticated and secure data centers, alongside the brightest minds in the industry.

The role involves hands-on electrical and mechanical equipment maintenance, reporting to a Data Center Facility Manager. You'll be responsible for maintaining mission-critical systems including standby diesel generators, 3-phase electrical systems, UPS units, PDUs, and various mechanical equipment like CRAHU units, centrifugal chillers, and cooling towers.

AWS values diverse experiences and maintains an inclusive team culture. Even if your career path hasn't been traditional, we encourage you to apply. We offer extensive knowledge-sharing opportunities, mentorship, and career advancement resources. The company is committed to work-life harmony and believes that success at work shouldn't require personal sacrifices.

As an AWS Infrastructure Services team member, you'll be part of the group that keeps the cloud running, supporting all AWS data centers and the equipment that ensures continuous customer access to innovation. You'll collaborate with software, hardware, and network engineers, working on challenging problems with thousands of variables impacting the supply chain.

The position requires physical capabilities including lifting, maintaining balance on ladders, and performing various construction tasks. You'll work in shifts up to 12 hours that may rotate on a predefined schedule, possibly supporting multiple locations. The role combines technical expertise with practical hands-on work, making it ideal for someone who enjoys both technical challenges and physical engagement in a critical infrastructure environment.

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Responsibilities For Data Center Engineering Operations Technician, DCC Communities

  • Daily building rounds to monitor electrical, mechanical, and fire/life safety equipment
  • Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
  • Troubleshoot facility and rack-level events within SLAs
  • Perform rack installs and decommissioning
  • Perform PM, troubleshooting, root cause analysis of electrical and mechanical equipment
  • Technical writing for change management program
  • Monitor and resolve daily work requests
  • Provide on-site support for contractors and vendors

Requirements For Data Center Engineering Operations Technician, DCC Communities

Linux
  • Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience
  • 2+ years' experience with Microsoft Office products (Excel, Word and PowerPoint)
  • High school or equivalent diploma
  • Ability to lift and move up to 39 pounds independently
  • Physical ability to maintain balance, work on ladders, and perform construction tasks
  • Willingness to work 12-hour shifts and rotating schedules

Benefits For Data Center Engineering Operations Technician, DCC Communities

Medical Insurance
Dental Insurance
Vision Insurance
  • Career Growth Opportunities
  • Mentorship Programs
  • Work-Life Balance
  • Inclusive Work Environment

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