Data Center Engineering Operations Technician, DCC Communities
Description For Data Center Engineering Operations Technician, DCC Communities
Join AWS Infrastructure Services, the team responsible for keeping the world's largest cloud platform running. As a Data Center Engineering Operations Technician, you'll be part of the front-line team maintaining and operating critical infrastructure in some of the world's most sophisticated data centers. Your role involves hands-on electrical and mechanical equipment maintenance, troubleshooting mission-critical systems including diesel generators, UPS units, cooling systems, and fire/life safety equipment.
The position offers a unique opportunity to work with cutting-edge technology while ensuring 24/7 reliability of AWS's global infrastructure. You'll collaborate with talented professionals from around the world, contributing to the operation of systems that power thousands of businesses globally. The role combines technical expertise with practical problem-solving, requiring both physical and analytical capabilities.
AWS values diversity of experience and maintains an inclusive culture where bold ideas are welcomed. You'll benefit from extensive training, mentorship opportunities, and the chance to grow within a company that's continuously innovating. The role offers work-life harmony and the satisfaction of contributing to infrastructure that powers global digital transformation.
Key aspects include performing preventative maintenance, monitoring sophisticated building management systems, responding to technical incidents, and ensuring compliance with safety standards. You'll also participate in project implementation and work with various stakeholders to maintain AWS's high standards of operational excellence.
This role is ideal for technically-minded individuals who enjoy hands-on work, problem-solving, and being part of a team that maintains critical infrastructure. You'll gain exposure to advanced data center technologies while contributing to AWS's mission of providing reliable cloud services to customers worldwide.
Responsibilities For Data Center Engineering Operations Technician, DCC Communities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Troubleshoot facility and rack-level events within internal SLAs
- Perform rack installs and decommissioning
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor and resolve daily work requests
- Provide on-site support of contractors and vendors
Requirements For Data Center Engineering Operations Technician, DCC Communities
- High school or equivalent diploma
- Technical (Military/Trade School) training or 1+ years of electrical or mechanical experience
- 1+ years experience with Microsoft Office products
- Ability to lift up to 39 pounds independently
- Physical ability to maintain balance, work on ladders, and perform construction tasks
- Willingness to work 12-hour shifts and rotating schedules
Benefits For Data Center Engineering Operations Technician, DCC Communities
- Mentorship and career growth opportunities
- Work-life harmony
- Inclusive team culture
- Employee-led affinity groups
- Ongoing learning experiences
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