Data Center Engineering Operations Technician, DCC Communities
Description For Data Center Engineering Operations Technician, DCC Communities
Join Amazon Web Services (AWS), the world's most comprehensive and broadly adopted cloud platform, as a Data Center Engineering Operations Technician. You'll be part of the front-line team maintaining and operating some of the world's most sophisticated data centers. The role involves hands-on work with critical infrastructure systems including electrical, mechanical, and fire/life safety equipment.
As an EOT, you'll work with cutting-edge technology, maintaining and troubleshooting mission-critical equipment like standby diesel generators, 3-phase electrical systems, UPS units, PDUs, and complex cooling systems. You'll be responsible for ensuring 24/7 reliability of AWS data centers through regular monitoring, preventative maintenance, and quick problem resolution.
The position offers excellent growth opportunities within AWS Infrastructure Services, which owns the design, planning, delivery, and operation of all AWS global infrastructure. You'll join a diverse team of professionals working on challenging problems that directly impact millions of AWS customers worldwide.
AWS values diverse experiences and fosters an inclusive culture through employee-led affinity groups and ongoing learning opportunities. The company emphasizes work-life harmony and provides mentorship and career advancement resources. This role is perfect for technically-minded individuals who enjoy hands-on work, problem-solving, and being part of a team that's defining industry standards.
Key aspects include performing daily building rounds, monitoring critical systems, troubleshooting equipment, managing work requests, and supporting contractors while ensuring compliance with established procedures. The role requires physical capabilities and flexibility with schedules, including 12-hour shifts and possible rotation schedules.
Join AWS to be part of a team that keeps the cloud running, working with the brightest minds globally to implement new technologies and practices in response to evolving market demands. This is an opportunity to contribute to the infrastructure that powers some of the world's most innovative companies while developing your career in a supportive, inclusive environment.
Responsibilities For Data Center Engineering Operations Technician, DCC Communities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Troubleshoot facility and rack-level events within internal SLAs
- Perform rack installs and decommissioning
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage resolution
- On-site support of contractors and vendors
- Maintain and operate mission-critical data center facility equipment
Requirements For Data Center Engineering Operations Technician, DCC Communities
- High school or equivalent diploma
- Technical (Military/Trade School) training or 1+ years of electrical or mechanical experience
- 1+ years experience with Microsoft Office products
- Ability to lift up to 39 pounds independently
- Physical ability to work on ladders, stoop, kneel, crouch, and crawl
- Willingness to work 12-hour shifts and rotating schedules
Benefits For Data Center Engineering Operations Technician, DCC Communities
- Career Growth Opportunities
- Mentorship Programs
- Work-Life Balance
- Inclusive Work Environment
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