Data Center Engineering Operations Technician, DCC Communities

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuously innovating.
Ashburn, VA, USA
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Enterprise SaaS
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Description For Data Center Engineering Operations Technician, DCC Communities

How would you like to be a part of Earth's most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world's largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world.

Key job responsibilities:

  • Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment
  • Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
  • Assist in troubleshooting of facility and rack-level events
  • Perform rack installs and rack decommissioning
  • Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
  • Technical writing to support change management program
  • Monitor daily work requests and manage to resolution
  • On-site support of contractors, sub-contractors and vendors

Physical Requirements:

  • Regularly lift and/or move up to 39 pounds independently
  • Participate in group lifts for 40+ pounds
  • Maintain balance and perform construction tasks while on a ladder
  • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position

This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators, electrical systems, mechanical equipment, and fire/life safety equipment.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

Join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Last updated 2 months ago

Responsibilities For Data Center Engineering Operations Technician, DCC Communities

  • Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment
  • Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
  • Assist in troubleshooting of facility and rack-level events
  • Perform rack installs and rack decommissioning
  • Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
  • Technical writing to support change management program
  • Monitor daily work requests and manage to resolution
  • On-site support of contractors, sub-contractors and vendors

Requirements For Data Center Engineering Operations Technician, DCC Communities

Linux
  • High school or equivalent diploma
  • Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry
  • 1+ years of electrical or mechanical experience
  • 1+ years' experience with Microsoft Office products (including Excel, Word and PowerPoint)

Benefits For Data Center Engineering Operations Technician, DCC Communities

Medical Insurance
Dental Insurance
Vision Insurance
  • Mentorship & Career Growth
  • Work/Life Balance
  • Inclusive Team Culture

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