Data Center Engineering Operations Technician, DCC Communities

AWS is Earth's most customer-centric company and the world's most comprehensive and broadly adopted cloud platform.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Data Center Engineering Operations Technician, DCC Communities

Join AWS Infrastructure Services as a Data Center Engineering Operations Technician and become part of Earth's most customer-centric company. You'll work with front-line responders supporting operations of world-class data centers, maintaining critical infrastructure systems. As an EOT, you'll handle daily monitoring of electrical, mechanical, and fire/life safety equipment, ensuring 24/7 reliability. The role involves hands-on maintenance, troubleshooting, and operation of mission-critical equipment including diesel generators, electrical systems, HVAC components, and building automation systems.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. You'll join a diverse team of engineers and specialists working on challenging problems that impact global cloud computing. The role offers opportunities for growth through mentorship, knowledge-sharing, and career development resources.

The position requires technical expertise in electrical or mechanical systems, physical capabilities for maintenance work, and willingness to work flexible schedules. You'll collaborate with contractors, vendors, and team members to maintain AWS's high standards for safety and security while ensuring optimal data center operations.

AWS values diverse experiences and fosters an inclusive culture through employee-led affinity groups and ongoing learning opportunities. The company emphasizes work-life harmony and provides a supportive environment for professional growth. Even if your career path has been non-traditional, AWS encourages applications from candidates with diverse backgrounds and experiences.

This role is perfect for technically-minded individuals who enjoy hands-on work, problem-solving, and being part of a team that maintains the infrastructure powering the world's largest cloud computing platform. You'll have the opportunity to work with cutting-edge technology while contributing to AWS's mission of providing seemingly infinite capacity at the lowest possible cost for customers.

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Responsibilities For Data Center Engineering Operations Technician, DCC Communities

  • Monitor and record information from electrical, mechanical, and fire/life safety equipment
  • Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
  • Troubleshoot facility and rack-level events within SLAs
  • Perform rack installations and decommissioning
  • Conduct preventative maintenance, troubleshooting, and repairs of electrical and mechanical equipment
  • Technical writing for change management program
  • Monitor and resolve daily work requests
  • Provide on-site support for contractors and vendors

Requirements For Data Center Engineering Operations Technician, DCC Communities

Linux
  • Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience
  • 2+ years experience with Microsoft Office products (Excel, Word, PowerPoint)
  • High school or equivalent diploma
  • Ability to lift up to 39 pounds independently
  • Physical ability to maintain balance, work on ladders, and perform construction tasks
  • Willingness to work 12-hour shifts and rotating schedules

Benefits For Data Center Engineering Operations Technician, DCC Communities

  • Mentorship and career growth opportunities
  • Work-life harmony
  • Inclusive team culture
  • Employee-led affinity groups
  • Ongoing learning experiences

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