Data Center Engineering Operations Technician, DCC Communities

AWS is Earth's most customer-centric company and the world's most comprehensive and broadly adopted cloud platform.
Sterling, VA, USAAshburn, VA, USAChantilly, VA, USA
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Data Center Engineering Operations Technician, DCC Communities

AWS Infrastructure Services is seeking a Data Center Engineering Operations Technician to join their world-class team maintaining and operating critical infrastructure systems. As an EOT at AWS, you'll work in some of the world's most sophisticated and secure data centers, supporting the operations of powerful data center facilities. The role involves hands-on electrical and mechanical equipment maintenance, including work with diesel generators, 3-phase electrical systems, HVAC systems, and various critical infrastructure components.

You'll be part of AWS Infrastructure Services, which owns the design, planning, delivery, and operation of all AWS global infrastructure. This team keeps the cloud running by maintaining all AWS data centers, servers, storage, networking, power, and cooling equipment. The position offers an opportunity to work with cutting-edge technology while solving complex challenges that impact global cloud infrastructure.

The ideal candidate will have technical training or experience in electrical/mechanical systems, with the ability to perform physical tasks and maintain equipment. You'll work in rotating shifts, potentially including 12-hour shifts and on-call rotations, ensuring 24/7 reliability of data center operations. The role combines technical expertise with practical hands-on work, requiring both physical capabilities and technical knowledge.

AWS values diverse experiences and maintains an inclusive culture through employee-led affinity groups and ongoing learning opportunities. The company offers career growth through mentorship and knowledge-sharing, while emphasizing work-life harmony. This is an excellent opportunity for someone interested in critical infrastructure operations who wants to be part of a team that's defining industry standards and driving innovation in cloud computing.

The position offers competitive benefits and the chance to work with some of the brightest minds in the industry. You'll be contributing to the operation of AWS's vast cloud infrastructure while developing your skills in a dynamic, fast-paced environment. If you're passionate about technical operations and want to be part of a team that's making history in cloud computing, this role offers an exciting career opportunity.

Last updated a month ago

Responsibilities For Data Center Engineering Operations Technician, DCC Communities

  • Daily building rounds to monitor electrical, mechanical, and fire/life safety equipment
  • Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
  • Troubleshoot facility and rack-level events within SLAs
  • Perform rack installs and decommissioning
  • Perform PM, troubleshooting, root cause analysis of electrical and mechanical equipment
  • Technical writing for change management program
  • Monitor and resolve daily work requests
  • Provide on-site support of contractors and vendors
  • Work rotating 12-hour shifts with possible on-call rotations

Requirements For Data Center Engineering Operations Technician, DCC Communities

Linux
  • Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience
  • 2+ years' experience with Microsoft Office products (Excel, Word and PowerPoint)
  • High school or equivalent diploma
  • Ability to lift and move up to 39 pounds independently
  • Ability to participate in group lifts for 40+ pounds
  • Physical ability to maintain balance and perform tasks on ladder
  • Ability to walk, use hands, reach, stoop, kneel, crouch, climb stairs

Benefits For Data Center Engineering Operations Technician, DCC Communities

Medical Insurance
Dental Insurance
Vision Insurance
  • Career development and mentorship opportunities
  • Work-life harmony
  • Inclusive team culture
  • Employee-led affinity groups
  • Ongoing learning experiences

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