Data Center Engineering Operations Technician
Description For Data Center Engineering Operations Technician
Join Amazon Web Services (AWS), the world's most comprehensive and broadly adopted cloud platform, as a Data Center Engineering Operations Technician. You'll be part of the team that maintains and operates critical infrastructure systems in some of the world's most sophisticated and secure data centers.
As an EOT, you'll work with front-line responders supporting operations of powerful data centers, handling everything from electrical and mechanical equipment maintenance to fire/life safety systems. Your responsibilities include daily monitoring rounds, troubleshooting facility events, performing rack installations, and maintaining crucial systems like standby diesel generators, UPS units, and cooling systems.
The role offers unique opportunities to work with cutting-edge technology while contributing to AWS Infrastructure Services, which owns the design, planning, delivery, and operation of all AWS global infrastructure. You'll collaborate with diverse teams of software, hardware, and network engineers, working on challenging problems that impact global cloud computing.
AWS values diverse experiences and fosters an inclusive culture through employee-led affinity groups and ongoing learning opportunities. The company emphasizes work-life harmony and provides extensive career development resources, including mentorship programs and knowledge-sharing platforms.
This position requires physical capabilities including lifting, working on ladders, and operating in environments requiring ear protection. You'll work in rotating 12-hour shifts, possibly including on-call rotations, ensuring 24/7 reliability of critical systems.
Join AWS to be part of a team that keeps the cloud running, working with the brightest minds globally to implement newest technologies and define industry standards. This role offers the chance to contribute to the infrastructure powering countless businesses worldwide while developing your career in a supportive, innovation-driven environment.
Responsibilities For Data Center Engineering Operations Technician
- Daily building rounds to monitor electrical, mechanical, and fire/life safety equipment
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Troubleshoot facility and rack-level events within SLAs
- Perform rack installs and decommissioning
- Perform PM, troubleshooting, root cause analysis of electrical and mechanical equipment
- Technical writing for change management program
- Monitor and resolve daily work requests
- Provide on-site support for contractors and vendors
- Work rotating 12-hour shifts with possible on-call rotations
Requirements For Data Center Engineering Operations Technician
- High school or equivalent diploma
- Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience
- 1+ years of electrical or mechanical experience
- 1+ years experience with Microsoft Office products (Excel, Word and PowerPoint)
- Ability to lift and move up to 39 pounds independently
- Ability to participate in group lifts for 40+ pounds
- Physical ability to maintain balance and perform tasks on ladder
- Ability to work in environment requiring ear protection
Benefits For Data Center Engineering Operations Technician
- Career advancement opportunities
- Mentorship programs
- Work-life harmony
- Inclusive team culture
- Employee-led affinity groups
- Ongoing learning experiences
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