Data Center Facility Operations Manager
Description For Data Center Facility Operations Manager
Join AWS Infrastructure Services, the team responsible for keeping the world's largest cloud platform running. As a Data Center Facility Operations Manager, you'll oversee critical infrastructure operations in some of the most sophisticated data centers globally. You'll manage 24x7 shift technicians, ensuring 99.999% uptime for mission-critical systems including switchgear, generators, UPS systems, and cooling equipment.
The role combines technical expertise with leadership, requiring you to maintain high availability while optimizing operational costs. You'll drive safety protocols, manage budgets, lead improvement projects, and respond to emergencies. This position offers the opportunity to work with cutting-edge technology while developing a team of skilled professionals.
AWS values diversity and provides extensive career development opportunities. You'll join a collaborative environment where innovation is constant and customer focus is paramount. The position offers work-life harmony and the chance to contribute to the infrastructure powering global digital transformation.
Key technical areas include electrical systems (UPS, generators, switchgear), mechanical systems (HVAC, chillers, cooling towers), and building monitoring systems. You'll work alongside software, hardware, and network engineers, contributing to the continuous evolution of AWS's infrastructure.
This role is ideal for someone who combines technical knowledge with leadership skills, enjoys problem-solving, and wants to be part of shaping the future of cloud computing. You'll have access to mentorship, ongoing learning opportunities, and the chance to work on challenging problems that impact millions of AWS customers worldwide.
Responsibilities For Data Center Facility Operations Manager
- Oversee all aspects of the data center's critical physical infrastructure
- Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors
- Drive safety and security culture and compliance within the team
- Hire, coach, and promote team members
- Manage operations budget and expenditures
- Engage in improvement projects from conception to completion
- Act as an escalation point for all facilities-related issues
- Oversee operation of critical systems (switchgear, generators, UPS systems, etc.)
- Respond to out-of-hours emergency calls
- May assist in build out of new facilities
Requirements For Data Center Facility Operations Manager
- High school or equivalent diploma
- 2+ years experience in a management position with 5 or more direct reports
- 2+ years of relevant work experience in a data center or mission critical environment
- Physical ability to lift 40+ pounds
- Ability to work with ladders and perform construction tasks
- Knowledge of UPS, Generators, HVAC, Evaporators and other critical infrastructure
Benefits For Data Center Facility Operations Manager
- Career development opportunities
- Inclusive work culture
- Work-life harmony
- Mentorship programs
- Employee-led affinity groups
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