Data Center Facility Operations Manager, DCC Communities

Earth's most customer-centric company, operating the world's largest cloud computing platform through AWS.
$120,000 - $200,000
Cloud
Staff Software Engineer
In-Person
5,000+ Employees
7+ years of experience
Enterprise SaaS · Cloud

Description For Data Center Facility Operations Manager, DCC Communities

Amazon Web Services (AWS) is seeking a Data Center Facility Operations Manager to join their Infrastructure Services team. This role is crucial in maintaining and operating some of the world's most sophisticated and secure data centers. As part of Earth's most customer-centric company, you'll work with teams of front-line responders who support the operations of powerful data centers.

The position involves overseeing all aspects of the data center's critical physical infrastructure, managing 24x7 shift technicians, and ensuring high availability while maintaining service level agreements. You'll be responsible for driving safety and security culture, managing team performance, and handling operations budgets.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. The team works on challenging problems involving thousands of variables impacting the supply chain. You'll collaborate with software, hardware, and network engineers, security experts, and operations managers to deliver the highest standards for safety and security.

The role requires strong leadership skills, technical expertise in data center operations, and the ability to handle critical infrastructure systems. You'll work with UPS systems, generators, HVAC, and other essential equipment that must maintain better than 99.999% uptime. The position offers opportunities for growth through knowledge-sharing, mentorship, and career-advancing resources.

AWS values diverse experiences and maintains an inclusive culture through employee-led affinity groups and ongoing learning experiences. The company emphasizes work-life harmony and provides a supportive environment for professional development. This is an excellent opportunity for experienced professionals who want to contribute to the world's most comprehensive cloud platform while working with cutting-edge technology and talented teams.

Last updated 6 hours ago

Responsibilities For Data Center Facility Operations Manager, DCC Communities

  • Oversee data center's critical physical infrastructure
  • Manage 24x7 shift technicians, sub-contractors and vendors
  • Drive safety and security culture and compliance
  • Manage team career development and performance
  • Manage operations budget and expenditures
  • Lead improvement projects from conception to completion
  • Act as escalation point for facilities-related issues
  • Oversee critical systems including switchgear, generators, UPS systems
  • Perform root cause analysis and troubleshooting
  • Support multiple locations/sites as needed

Requirements For Data Center Facility Operations Manager, DCC Communities

Linux
  • High school or equivalent diploma
  • 4+ years of experience in a management position with 5 or more direct reports
  • 5+ years of relevant work experience in a data center or mission critical environment
  • Knowledge of UPS, Generators, HVAC, Evaporators and critical infrastructure
  • Ability to lift 40+ pounds
  • Physical capabilities including climbing ladders, walking, stooping, kneeling
  • Willingness to respond to out-of-hours emergency calls

Benefits For Data Center Facility Operations Manager, DCC Communities

Medical Insurance
Dental Insurance
Vision Insurance
  • Career development opportunities
  • Inclusive work culture
  • Mentorship programs
  • Work-life harmony
  • Employee-led affinity groups
  • Ongoing learning experiences

Interested in this job?

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