Data Center Facility Operations Manager, DCC Communities

Earth's most customer-centric company, operating the world's largest cloud computing platform through AWS.
Ashburn, VA, USA
Cloud
Staff Software Engineer
In-Person
5,000+ Employees
7+ years of experience
Enterprise SaaS · Cloud

Description For Data Center Facility Operations Manager, DCC Communities

Join Amazon Web Services (AWS), the world's most comprehensive and broadly adopted cloud platform, as a Data Center Facility Manager. In this role, you'll be part of the AWS Infrastructure Services team that owns the design, planning, delivery, and operation of all AWS global infrastructure. You'll work with teams of front-line responders who support the operations of some of the world's most powerful data centers, maintaining critical infrastructure systems that must achieve 99.999% uptime.

As a Facility Manager, you'll oversee all aspects of the data center's physical infrastructure, managing 24x7 shift technicians, contractors, and vendors. You'll be responsible for maintaining high availability while ensuring all work meets quality standards and safety protocols. The role involves managing critical systems including switchgear, generators, UPS systems, power distribution equipment, and cooling systems.

The position requires strong leadership skills, with responsibilities including team development, performance management, and budget oversight. You'll drive safety culture, lead improvement projects, and serve as an escalation point for facilities-related issues. The role may support multiple locations and assist in new facility buildouts.

AWS values diverse experiences and maintains an inclusive culture through employee-led affinity groups and ongoing learning opportunities. You'll join a diverse team of software, hardware, and network engineers, collaborating across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for customers.

This is an opportunity to work with the brightest minds in the industry, helping to define and implement new technologies and practices in a rapidly evolving market. The role offers career growth through mentorship, knowledge-sharing, and professional development resources, all while maintaining a strong focus on work-life harmony.

Last updated 9 days ago

Responsibilities For Data Center Facility Operations Manager, DCC Communities

  • Oversee all aspects of the data center's critical physical infrastructure
  • Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors
  • Drive safety and security culture and compliance within the team
  • Hire, coach, and promote team members
  • Manage operations budget and expenditures
  • Engage in improvement projects from conception to completion
  • Act as an escalation point for all facilities-related issues
  • Oversee operation of critical systems (switchgear, generators, UPS systems, etc.)
  • Respond to out-of-hours emergency calls
  • May assist in build out of new facilities

Requirements For Data Center Facility Operations Manager, DCC Communities

Linux
  • High school or equivalent diploma
  • 4+ years of experience in a management position with 5 or more direct reports
  • 5+ years of relevant work experience in a data center or mission critical environment
  • Knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure
  • Ability to lift 40+ pounds
  • Ability to work on ladders and perform physical tasks
  • Strong verbal and written communication skills

Benefits For Data Center Facility Operations Manager, DCC Communities

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
  • Inclusive work culture
  • Career development opportunities
  • Mentorship programs
  • Work-life harmony
  • Employee-led affinity groups
  • Ongoing learning experiences

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