Data Center Facility Operations Manager, DCC Communities

Earth's most customer-centric company, operating the world's largest cloud computing platform through AWS.
Sterling, VA, USA
$120,000 - $180,000
Cloud
Senior Software Engineer
In-Person
5,000+ Employees
7+ years of experience
Enterprise SaaS · Cloud

Description For Data Center Facility Operations Manager, DCC Communities

Join Amazon Web Services (AWS), the world's most comprehensive and broadly adopted cloud platform, as a Data Center Facility Operations Manager. In this role, you'll be part of the AWS Infrastructure Services team that owns the design, planning, delivery, and operation of all AWS global infrastructure. You'll work with teams of front-line responders who support the operations of some of the world's most powerful data centers, maintaining critical infrastructure systems that ensure 99.999% uptime.

As a Facility Manager, you'll oversee all aspects of the data center's physical infrastructure, managing teams of 24x7 shift technicians while ensuring high availability and performance. You'll be responsible for maintaining service level agreements, managing operations budgets, and driving safety and security culture within your team. The role involves working with sophisticated systems including switchgear, generators, UPS systems, power distribution equipment, and cooling systems.

AWS values diverse experiences and fosters an inclusive culture through employee-led affinity groups and ongoing learning experiences. You'll have access to mentorship opportunities and career-advancing resources as part of our commitment to becoming Earth's Best Employer. The company emphasizes work-life harmony and provides a supportive environment for professional growth.

This position requires strong leadership skills, technical expertise in data center operations, and the ability to handle physical demands of the role. You'll collaborate with bright minds globally to implement newest technology and work practices, helping define AWS as an industry leader. If you're passionate about learning, evolving, and making history in cloud computing, this role offers an exciting opportunity to work with cutting-edge technology while leading and developing teams.

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Responsibilities For Data Center Facility Operations Manager, DCC Communities

  • Oversee all aspects of the data center's critical physical infrastructure
  • Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors
  • Drive safety and security culture and compliance within the team
  • Hire, coach, and promote team members
  • Manage operations budget and expenditures
  • Engage in improvement projects
  • Act as an escalation point for facilities-related issues
  • Oversee operation of critical systems (switchgear, generators, UPS systems, etc.)
  • Respond to out-of-hours emergency calls
  • May assist in build out of new facilities

Requirements For Data Center Facility Operations Manager, DCC Communities

  • High school or equivalent diploma
  • 4+ years of experience in a management position with 5 or more direct reports
  • 5+ years of relevant work experience in a data center or mission critical environment
  • Knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure
  • Ability to lift 40+ pounds
  • Willingness to work in physical conditions requiring various physical activities
  • Strong verbal and written communication skills

Benefits For Data Center Facility Operations Manager, DCC Communities

Medical Insurance
Dental Insurance
Vision Insurance
  • Career development opportunities
  • Mentorship programs
  • Work-life harmony
  • Inclusive team culture
  • Employee-led affinity groups

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