Data Center IT Support Engineer

AWS Infrastructure Services is seeking a Data Center IT Support Engineer in Melbourne to join their global infrastructure team. This role is crucial in maintaining AWS's vast network of data centers and infrastructure that powers cloud computing worldwide. As a senior resolver for your support team, you'll tackle complex infrastructure issues, develop documentation, and serve as an escalation point for junior staff.

The position offers a unique opportunity to work with cutting-edge technology in AWS data centers, managing servers, storage, networking, and critical infrastructure components. You'll be part of a diverse team including software, hardware, and network engineers, collaborating across AWS to maintain the highest standards of safety and security.

The role requires technical expertise in server hardware management, networking, and Linux administration. You'll work in a 24/7 operational environment with rotating 12-hour shifts, requiring flexibility and commitment to maintaining system reliability. Physical aspects of the job include working with data center equipment, requiring mobility and safety awareness.

AWS offers a supportive, inclusive culture that values diverse experiences and perspectives. You'll benefit from extensive career development opportunities, mentorship programs, and a work environment that promotes work-life harmony. The company's commitment to innovation and customer service makes this an excellent opportunity for those passionate about infrastructure and cloud computing.

Join AWS and be part of the team that keeps the cloud running, delivering seemingly infinite capacity while maintaining cost-effectiveness for customers. This role combines technical challenges with leadership opportunities, making it ideal for those seeking to advance their career in data center operations.