AWS Infrastructure Services is at the heart of Amazon Web Services' global operations, responsible for the design, planning, delivery, and operation of all AWS global infrastructure. This role is crucial in maintaining the backbone of AWS's cloud services, working directly with servers, storage, networking, power, and cooling equipment in our data centers. As a Data Center IT Support Engineer, you'll be part of a diverse team ensuring 24/7 reliability of our infrastructure.
The position offers unique challenges in system maintenance and troubleshooting, requiring both technical expertise and physical capabilities. You'll work in a dynamic environment where no two days are the same, handling everything from routine maintenance to complex problem-solving. The role demands a combination of hardware knowledge, networking skills, and a strong commitment to operational excellence.
AWS values diversity and provides comprehensive professional development opportunities. You'll be part of an inclusive culture that welcomes bold ideas and empowers ownership. The company offers mentorship programs, knowledge-sharing platforms, and various career advancement resources. The work environment promotes work-life harmony with flexible arrangements while maintaining the high standards necessary for operating critical infrastructure.
This is an excellent opportunity for someone who wants to be at the forefront of cloud computing infrastructure, working with cutting-edge technology while being part of a team that literally keeps the cloud running. The role offers hands-on experience with enterprise-scale systems and the chance to contribute to the continuous innovation that AWS is known for.