Data Center IT Support Engineer

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuously innovating.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
AI · Enterprise SaaS · Cloud

Description For Data Center IT Support Engineer

Are you excited about server and networking technology and want to work in the world's largest Data Centers? AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to innovation.

Key responsibilities:

  • Maintain high system reliability by resolving trouble tickets efficiently
  • Share knowledge and follow best practices in Data Center Operations
  • Participate in and deliver high impact projects
  • Contribute to operational efficiency

Additional requirements:

  • May involve physical tasks like bending, lifting, and climbing ladders
  • 24/7 shift coverage with 12-hour rotating shifts
  • Valid driver's license and personal vehicle required

AWS values diverse experiences and fosters an inclusive team culture. We offer:

  • Employee-led affinity groups and events promoting diversity
  • Mentorship and career growth opportunities
  • Work-life harmony with flexible work arrangements
  • Continuous learning and development resources

Join our diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers. Collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. Experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS is committed to being an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Last updated 8 days ago

Responsibilities For Data Center IT Support Engineer

  • Maintain high system reliability by resolving trouble tickets efficiently
  • Share knowledge and follow best practices in Data Center Operations
  • Participate in and deliver high impact projects
  • Contribute to operational efficiency

Requirements For Data Center IT Support Engineer

Linux
  • 2+ years of computer hardware troubleshooting and repair experience
  • 1+ years of computer networking experience
  • High school or equivalent diploma
  • Valid driver's license and personal vehicle

Benefits For Data Center IT Support Engineer

Education Budget
  • Mentorship and career growth opportunities
  • Work-life harmony with flexible work arrangements
  • Continuous learning and development resources
  • Inclusive culture promoting diversity

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