Data Center IT Support Engineer

AWS Infrastructure Services is at the heart of Amazon Web Services' global operations, responsible for the design, planning, delivery, and operation of all AWS global infrastructure. This role is crucial in maintaining the backbone of AWS's cloud services, working directly with servers, storage, networking, power, and cooling equipment in our data centers.

As a Data Center IT Support Engineer, you'll join a diverse team of professionals including software, hardware, and network engineers, working to ensure continuous service delivery to AWS customers. The position demands both technical expertise and physical capabilities, as you'll be hands-on with infrastructure maintenance and troubleshooting.

The role offers unique opportunities to work on challenging problems with global impact, dealing with thousands of variables in the supply chain. You'll be part of maintaining system reliability through efficient trouble ticket resolution, implementing best practices, and contributing to operational efficiency improvements.

AWS values diverse experiences and maintains an inclusive culture that welcomes bold ideas. The position offers significant growth potential through mentorship, knowledge-sharing, and career development resources. The company emphasizes work-life harmony and provides flexible work arrangements, though this role requires 24/7 shift coverage including 12-hour rotating shifts.

This is an excellent opportunity for technically inclined individuals who want to be part of maintaining one of the world's largest cloud infrastructures while developing their careers in a supportive, innovative environment. The role combines hands-on technical work with opportunities for professional growth in a company that's continuously raising its performance standards while striving to become Earth's Best Employer.