Data Center IT Support Engineer

AWS Infrastructure Services is seeking a Data Center IT Support Engineer to join their team responsible for the design, planning, delivery, and operation of AWS global infrastructure. This role is crucial in maintaining the backbone of AWS's cloud services, supporting data centers, servers, storage, networking, power, and cooling equipment. The position requires hands-on technical expertise in hardware troubleshooting and networking, with a focus on maintaining system reliability through efficient trouble ticket resolution.

The role offers a unique opportunity to work on challenging problems within AWS's infrastructure, collaborating with diverse teams including software engineers, hardware specialists, and network engineers. You'll be part of maintaining the infrastructure that powers thousands of AWS customers worldwide, ensuring continuous service availability while optimizing for cost efficiency.

Working at AWS means joining a culture that values diversity, continuous learning, and bold thinking. The company offers strong career growth opportunities through mentorship programs, knowledge-sharing initiatives, and professional development resources. The work environment promotes work-life harmony with flexible arrangements, though the role requires commitment to 24/7 shift coverage.

This position is ideal for someone with a technical background who enjoys hands-on work, problem-solving, and being part of a team that directly impacts millions of AWS customers. The role combines technical expertise with operational excellence, offering the chance to work with cutting-edge technology while maintaining critical infrastructure.