Data Center Operation Technician (IT Engineer)

Amazon Web Services (AWS) is seeking talented technicians for Data Center Operations. The role involves 7x24 roster duty, incident response, break-fix troubleshooting, media operations, capacity management, and site maintenance. Candidates should be eager to learn, self-motivated, and able to adapt to a fast-changing environment. The position may require shift work including weekends and holidays.

Key responsibilities: • 7x24 roster duty in data center operations • Incident first responder and hands-on support • Break-fix and troubleshooting according to process guidelines • Maintain proper media operations • Capacity landing and decommissioning • Site management and maintain tidiness in operation areas • Learn and develop operation and support processes with innovation and automation

AWS values diverse experiences and encourages candidates to apply even if they don't meet all preferred qualifications. The company offers inclusive team culture, mentorship, career growth opportunities, and work-life balance.

Basic Qualifications: • Interest in learning computing hardware and operation systems • Basic understanding of incident response and prioritization • Good written and verbal communication in English • Up to 1 year experience in server/network hardware and operation systems maintenance/troubleshooting (Fresh graduates are welcome)

Preferred Qualifications: • Major in Information Technology, Computer Science, Engineering, or related disciplines (not required) • Knowledge of Computer Server Hardware • Knowledge of Linux Operating System • Knowledge of operations, processes, and continuous process improvement • Literacy in security and customer data protection

Join AWS to be part of a team that's pioneering cloud computing and constantly innovating. Experience a culture of inclusion, knowledge-sharing, and career advancement in a company striving to become Earth's Best Employer.