AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the 'go to' engineering resource for your region when technical advice is needed.
Key responsibilities include:
- Perform design and equipment submittal review for new Data Centers in your region.
- Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
- Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
- Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
- Interface with internal teams to promote standards that maintain consistency and reliability in services delivered.
- Develop innovative solutions for AWS's data centers.
- Work on concurrent projects, sometimes in multiple geographical regions.
- Initiate and lead engineering audits including on-site visits within Amazon's data centers.
- Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.
AWS values diverse experiences and work-life harmony. We offer an inclusive team culture with employee-led affinity groups, ongoing events, and learning experiences. Career growth opportunities include knowledge-sharing, mentorship, and other career-advancing resources.
Qualifications:
- Bachelor's Degree in Electrical Engineering or equivalent experience.
- 3+ years of experience with industrial or commercial engineering in Mission Critical facilities.
- Direct experience with design, construction, operation, or maintenance of mission critical facilities, especially data centers.
- Understanding of mechanical and electrical equipment/design related to data centers.
- Registered Professional Engineer or Advanced degree in engineering, business, or related field is preferred.
Amazon is committed to a diverse and inclusive workplace and is an equal opportunity employer.