Data Center Technical Operations Engineer
Description For Data Center Technical Operations Engineer
AWS Infrastructure Services is seeking a Data Center Engineering Operations (DCEO) Engineer to join their Infrastructure Operations team. This role is crucial in maintaining the physical infrastructure that powers AWS's global cloud services. The position involves managing critical facilities, ensuring operational excellence in safety, security, availability, and efficiency.
The ideal candidate will have strong technical understanding of electrical and mechanical systems, with experience in critical facilities management. You'll be responsible for maintaining various systems including switch-gear, generators, UPS systems, power distribution equipment, and cooling systems. The role requires hands-on involvement in rack installation, capacity management, and vendor coordination.
Working at AWS means joining a pioneer in cloud computing that continues to innovate and set industry standards. The company offers a supportive work environment that values work-life harmony, diversity, and inclusion. You'll have access to extensive learning resources, mentorship opportunities, and career advancement paths.
The position involves rotating 12-hour shifts and requires physical capabilities including lifting up to 18kg. You'll be part of a team that ensures 24/7 operational excellence of AWS data centers, working alongside software, hardware, and network engineers. This is an opportunity to contribute to maintaining one of the world's largest cloud infrastructures while developing your technical and leadership skills.
AWS values diverse experiences and welcomes candidates from non-traditional backgrounds. The company's commitment to inclusion is reflected in their employee-led affinity groups and ongoing learning initiatives. If you're passionate about critical infrastructure management and want to be part of a team that keeps the cloud running for millions of customers worldwide, this role offers an exciting opportunity to make a significant impact.
Responsibilities For Data Center Technical Operations Engineer
- Manage routine maintenance and emergency service of critical systems
- Installation of new rack capacity and provisioning of power/cooling
- On-site management of contractors and vendors
- Establish performance benchmarks and prepare reports
- Generate change management requests & incident management tickets
- Collaborate with data center IT managers for day-to-day operations
- Drive & implement projects to increase facility capacity and efficiency
- Provide 24x7 support through on-call rotation
Requirements For Data Center Technical Operations Engineer
- 4+ years of relevant work experience in facilities management, maintaining a datacenter or critical space facility
- Ability to prioritise in a complex, fast-paced environment
- Experience with awareness of and adherence to physical security protocol
- Valid driver's license and own vehicle
- Ability to lift 18kgs
- Ability to work in rotating 12-hour shifts
Benefits For Data Center Technical Operations Engineer
- Flexible work hours
- Inclusive team culture
- Mentorship opportunities
- Career growth opportunities
- Work-life harmony
