Data Centre Engineering Operations (Level 4), Infraops

AWS is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Cloud

Description For Data Centre Engineering Operations (Level 4), Infraops

AWS Infrastructure Services is at the heart of Amazon's cloud operations, responsible for the design, planning, delivery, and operation of AWS's global infrastructure. This role within the Infrastructure Operations (Data Center) Team is crucial for maintaining AWS's physical infrastructure and ensuring 24/7 operational excellence. As a Data Center Engineering Operations Engineer, you'll be responsible for managing critical facilities, implementing maintenance procedures, and ensuring the highest standards of safety and security.

The position requires a strong technical background in data center operations, with responsibilities ranging from day-to-day operational excellence to vendor management and incident response. You'll work with cutting-edge technology in AWS data centers, managing electrical, mechanical, and fire/life safety equipment while ensuring optimal performance and reliability.

This is an excellent opportunity for someone with experience in critical facilities management who wants to make a significant impact on global cloud infrastructure. You'll join a diverse team of professionals and work in an inclusive environment that values innovation and bold ideas. The role offers both technical challenges and leadership opportunities, as you'll be responsible for coordinating with various teams and stakeholders to optimize facility operations.

Working at AWS means being part of a company that's continuously pushing the boundaries of cloud computing. You'll benefit from a culture that promotes work-life harmony, with flexible work arrangements and strong support for professional growth. The company offers comprehensive benefits, mentorship opportunities, and various employee-led affinity groups that foster an inclusive environment.

The ideal candidate will bring both technical expertise and strong leadership skills, as you'll be responsible for managing contractors, implementing improvements, and ensuring compliance with established practices and local legislation. This role is perfect for someone who thrives in a fast-paced environment and wants to be part of maintaining and improving the infrastructure that powers the cloud.

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Responsibilities For Data Centre Engineering Operations (Level 4), Infraops

  • Act as site primary point of contact for internal and external stakeholders
  • Manage planned and unplanned site works for critical infrastructure
  • On-site management of contractors and vendors
  • Establish performance benchmarks and prepare reports
  • Generate change management requests & incident management tickets
  • Coordinate projects and manage capacity with various teams
  • Establish documentation for technical support
  • Drive & implement projects to increase facility capacity and efficiency
  • Troubleshoot facility and rack-level events within SLAs
  • Perform rack installs, decommissioning, and facility MEP management

Requirements For Data Centre Engineering Operations (Level 4), Infraops

Linux
  • 4+ years of relevant work experience in maintaining a DC or Critical space facility
  • Familiar with concepts and interaction of Service Management systems (Problem and Change)
  • Ability to participate in a 24 x 7 rotating shift roster
  • Understanding of electrical and mechanical systems in data center environment
  • Experience in management of vendors/contractors

Benefits For Data Centre Engineering Operations (Level 4), Infraops

Medical Insurance
Dental Insurance
Vision Insurance
  • Flexible work hours
  • Mentorship opportunities
  • Career development resources
  • Inclusive team culture
  • Employee-led affinity groups

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